999BTD Privacy Policy

1. Introduction & Purpose

999BTD is one of Bangladesh's most trusted online betting and gaming platforms. Protecting your privacy is not just a legal obligation for us — it is a core part of how we do business.

This Privacy Policy explains how 999BTD collects your personal information, why it is collected, where it is stored, and under what circumstances it may be used. We want you to know that you have full control over your own data.

By registering on 999BTD or browsing the site, you agree to the terms outlined in this Privacy Policy. Please read it carefully before using the site.

2. What Types of Information Do We Collect?

The following information may be collected while you use the 999BTD platform:

• Identity Information: Full name, date of birth, national ID number, or passport number.
• Contact Information: Email address, phone number, and residential address.
• Financial Information: Payment method details and transaction history (we do not store full card numbers).
• Technical Information: IP address, device type, browser information, and operating system.
• Usage Information: Time spent on site, games played, betting patterns, and similar activity.
• Cookies & Tracking Information: Session cookies and preference cookies that enhance your experience on the site.

We never collect sensitive personal information — such as religious beliefs, political opinions, or health-related data — without your explicit consent.

3. Purpose of Data Collection

999BTD collects and uses your information only for the following specific purposes:

• To create your account and complete identity verification (KYC).
• To process deposits, withdrawals, and other financial transactions.
• To provide customer service and support.
• To inform you about promotions, bonuses, and special offers (only with your consent).
• To prevent fraud and money laundering.
• To meet regulatory requirements.
• To improve site functionality and enhance the user experience.
• To promote responsible gaming and identify at-risk players.

4. Sharing Information with Third Parties

999BTD does not sell, rent, or trade your personal information. However, your data may be shared with third parties in the following limited circumstances:

• Payment Processors: Only the minimum necessary information is shared with payment gateway providers to complete transactions.
• Legal Obligations: In response to a court order or government directive.
• Security Partners: With fraud detection service providers, but only under a confidentiality agreement.
• Business Transfers: In the event of a company merger or acquisition, though you will be notified in advance.

Before sharing data with any third party, we ensure they uphold the same privacy protection standards we do.

5. Cookies & Tracking Technologies

Cookies are used on 999BTD to enhance your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for the basic functionality of the site and cannot be disabled.
• Functional Cookies: Remembers your preferences and language settings.
• Analytics Cookies: Helps us analyze site usage and improve our services.

You can manage cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some site features.

6. Data Retention Period

How long your personal data is retained depends on the type of information and applicable legal requirements:

• Data for active accounts is retained for as long as the account remains open.
• Even after account closure, certain data may be retained for up to 5 years due to legal obligations.
• Financial transaction records are retained for up to 7 years in accordance with regulatory guidelines.
• Upon expiry, data is securely deleted or anonymized.

7. Your Rights

As a registered user of the 999BTD platform, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Portability: You can receive a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or profiling.
• Right to Withdraw Consent: You may withdraw your consent at any time.

To exercise any of these rights, please contact our support team. We are committed to responding to your request within 30 business days.

8. Privacy of Minors

The 999BTD platform is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated data.

If you believe your child has registered on our site, please contact our support team immediately.

9. Policy Changes

999BTD may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a notice on the site. Continued use of the site after an update constitutes your acceptance of the revised policy.

The latest version will always be available on this page, with the update date noted at the top of each version.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team. Our live chat support is available 24 hours a day, 7 days a week.

Once your identity has been verified, we will resolve your issue promptly. Your trust in 999BTD is our most valued asset.